Privacy Policy

Last updated: October 2026

Craft & Curios Events respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how and why we use it, who we may share it with and the rights you have in relation to your personal information.

Craft & Curios Events is based in Bishop's Waltham, Hampshire.

If you have any questions about this Privacy Policy or the way we use your information, please contact:

craftandcuriosevents@gmail.com

Information We Collect

Depending on how you interact with Craft & Curios Events, we may collect information including:

Your name
Business or trading name
Email address
Telephone number
Website and social media details
Information about your products, services or creative business
Photographs, logos and other images you provide
Information submitted when applying to trade at an event
Information submitted when applying for an advertising package
Information submitted when enquiring about organising an event
Your mailing list preferences
Information relating to payments made by bank transfer
Technical information collected through the website, such as website usage and cookie information

If a child or young person takes part in one of our events or activities, we may also collect appropriate parent or guardian contact information and consent where necessary.

How We Collect Your Information

Most of the personal information we process is provided directly by you.

This may happen when you:

Complete a stallholder application form
Apply for an advertising package
Enquire about organising an event
Subscribe to the Craft & Curios mailing list
Contact us by email or telephone
Provide information, images or business details for inclusion on the Craft & Curios website
Make a payment by bank transfer
Attend or take part in a Craft & Curios event

Stallholder, advertising and event organisation enquiries are currently collected using Google Forms.

The Craft & Curios website is hosted through Wix.

How We Use Your Information

We may use your personal information to:

Respond to enquiries
Assess and manage stallholder applications
Organise and administer Craft & Curios events
Communicate with traders before, during and after events
Manage advertising packages and maker listings
Create and maintain Meet the Makers features
Manage enquiries from venues and organisations
Process and record payments
Send newsletters and information about Craft & Curios where you have chosen to receive them
Manage the website and understand how visitors use it
Meet our legal, accounting and administrative responsibilities

We will only use personal information for the purposes for which it was collected, unless we have a lawful reason to use it in another way.

Our Lawful Bases for Using Personal Information

Depending on the circumstances, we may process personal information because:

It is necessary to take steps at your request before entering into an agreement with you, or to fulfil an agreement with you.
We have a legitimate interest in running and administering Craft & Curios Events.
We need to meet a legal or regulatory obligation.
You have given us consent, for example when subscribing to marketing emails.

Where we rely on your consent, you can withdraw it at any time.

Mailing List and Marketing Emails

If you choose to join the Craft & Curios mailing list, we will use your email address to send information about upcoming events, stallholder opportunities, makers, news and other Craft & Curios updates.

Mailing list information may be managed using Wix and transferred to Mailchimp for the purpose of sending email newsletters.

You can unsubscribe at any time by using the unsubscribe link included in marketing emails or by contacting Craft & Curios Events.

Unsubscribing from marketing will not prevent us from contacting you where necessary about an event, application, advertising package or other service you are currently involved with.

Advertising and Maker Listings

Businesses purchasing a Craft & Curios advertising package may provide business information, photographs, logos, website links, social media links and contact details for publication on the website.

The information included in your public listing will depend on the advertising package you have selected.

When an advertising package ends, the public listing and promotional material associated with that package will normally be removed.

We may retain limited administrative or financial records where necessary for legal, tax or accounting purposes.

Event Photography

Photographs and video may be taken at Craft & Curios events and used to report on and promote events through the Craft & Curios website, journal and social media channels.

Notices will be displayed at events where photography is taking place.

Where appropriate, additional permission will be obtained, particularly where photographs focus on identifiable individuals or children.

If you do not wish to be photographed, please speak to a member of the Craft & Curios team at the event.

Website Analytics and Cookies

The Craft & Curios website uses Wix Analytics to help us understand how visitors use the website and improve its content and performance.

The website may use cookies and similar technologies.

Where consent is required for non-essential cookies, these will not be activated until you have made your choice through the website's cookie consent banner.

How Long We Keep Your Information

We do not keep personal information for longer than we reasonably need it.

General enquiries and unsuccessful applications will normally be retained for up to 12 months after the last contact.

Information relating to an active stallholder booking, advertising package or event arrangement will be retained while that relationship is active.

Advertising content and listing information will normally be removed when the advertising package ends.

Mailing list information will be retained until you unsubscribe or ask us to remove it.

Certain financial, accounting or legal records may need to be kept for longer where required by law.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

Children and Young People

Craft & Curios Events may occasionally provide opportunities for children or young people to participate in events.

Where personal information relating to a child or young person is required, we will take particular care over how that information is collected and used.

Where appropriate, we may ask for the details and permission of a parent or guardian.

We will only collect information that is reasonably necessary for the activity or event concerned.

Your Data Protection Rights

Depending on the circumstances, you may have the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information
Ask us to restrict how your information is used
Object to certain uses of your information
Withdraw consent where we are relying on consent
Ask for certain information to be transferred to you or another organisation

To exercise any of these rights, please contact: craftandcuriosevents@gmail.com

There is normally no charge for exercising your data protection rights.

Complaints

If you have concerns about how Craft & Curios Events uses your personal information, please contact us in the first instance so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

Information about making a complaint is available at the ICO website: https://ico.org.uk/make-a-complaint

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services or the way we use personal information.

The latest version will always be published on the Craft & Curios Events website.